These Terms of Service (“Terms”) are an agreement between you and Star DK Tech Corp, doing business as StarDK Systems (“StarDK,” “we,” “us”). They govern your use of our website and your purchase of our services. By placing an order or using our services, you agree to these Terms.
Our services
StarDK Systems sets up and configures business communication systems, including AI receptionists, missed-call text-back, booking and reminder automations, follow-up sequences, website chat, intake workflows, review requests, and calendar or CRM integrations. Each service includes the deliverables listed on its service page at the time of purchase.
Orders and pricing
All prices are in U.S. dollars. Most services are one-time setup fees, charged in full at checkout. The AI Receptionist Service is a monthly subscription that keeps an AI receptionist running. It is billed monthly beginning on your go-live date and renews automatically each month until cancelled. Applicable taxes may be added.
Payment
We accept Visa, Mastercard, American Express and Discover. You authorize us and our payment processor to charge your payment method for one-time fees at checkout and, if you order the AI Receptionist Service, for recurring monthly charges. If a payment fails, we may pause the service until your payment method is updated.
Onboarding and timelines
After you order, you will complete an onboarding form. Timelines on our service pages are estimates and begin once your onboarding form is complete. Delays in receiving information, access or approvals from you may extend timelines.
Your responsibilities
You agree to provide accurate information, give us the access needed to set up your services, and review and approve your system before it goes live. You are responsible for how you use the systems we set up, including complying with laws on calls, text messages, call recording, consent and privacy, such as the Telephone Consumer Protection Act. You may not use our services to send spam or unlawful messages or content.
AI and automation limits
AI receptionists and automations can misunderstand callers or make mistakes. They are not an emergency service and must not be relied on for emergencies; anyone with an emergency should call 911. You should review call summaries and messages regularly.
Third-party services
Our services rely on third-party providers such as phone carriers, messaging providers, AI providers, calendars and CRMs. We are not responsible for outages, changes or limits of those providers, though we will help resolve issues that affect your services.
Cancellation and refunds
You can cancel the AI Receptionist Service at any time by emailing info@stardksystems.com or calling (516) 662-8519. Cancellation takes effect at the end of the current billing period. Refunds for setup services are covered by our Refund & Cancellation Policy, which is part of these Terms.
Intellectual property
You keep ownership of your content, including your business information, materials you provide and your customer data. We keep ownership of our tools, templates and methods. You may use the systems we set up for your business while your services are active.
Disclaimer
Except as stated in these Terms, our services are provided “as is.” We do not guarantee any specific number of calls, leads, bookings, reviews or revenue.
Limitation of liability
To the extent permitted by law, StarDK Systems is not liable for indirect, incidental or consequential damages, or for lost profits or data. Our total liability for any claim is limited to the amount you paid us for the service at issue in the 12 months before the claim.
Indemnification
You agree to defend and indemnify StarDK Systems against claims arising from your use of the services, your content, or your violation of these Terms or applicable law.
Termination
We may suspend or end services if you breach these Terms, fail to pay, or use the services unlawfully. You may stop using our services at any time.
Governing law
These Terms are governed by the laws of the State of New York. Any dispute will be handled in the state or federal courts located in Nassau County, New York.
Changes to these Terms
We may update these Terms from time to time. Changes apply to orders placed after the updated Terms are posted.